______________________ January 13, 1997 _______________________ GSBCA 13983-TRAV In the matter of KATHLEEN M. WATKINS Kathleen M. Watkins, Ridgecrest, CA, claimant. Charles A. Hurst, Chief, Travel Policy Branch, Defense Finance and Accounting Service, Columbus Center, Columbus, OH, appearing for Department of Defense. PARKER, Board Judge. Kathleen M. Watkins was issued temporary duty orders to travel from China Lake, California to Wright-Patterson Air Force Base, Ohio. The price of her airline ticket through Sato Travel, the Government's contract travel agency, would have been $766. Ms. Watkins decided, for personal reasons, to take an indirect route which would allow her to stop in Louisville, Kentucky on her way to Wright-Patterson. When Ms. Watkins spoke with Sato about her plans, the agent told Ms. Watkins that it would be hard for Sato to obtain a ticket for her at a reasonable price. The agent suggested that Ms. Watkins try elsewhere. Ms. Watkins then purchased her ticket through another travel agency. She claimed reimbursement of an amount which included the cost of her airline ticket, $209. The Defense Finance and Accounting Service (DFAS) paid some of the amount, but denied reimbursement of the cost of the airfare on the grounds that the Joint Travel Regulations (JTR) prohibit reimbursement for tickets purchased through a non-contract travel agent unless the employee had "no alternative." DFAS would like to reimburse Ms. Watkins, and asks the Board whether an exception to this rule exists for situations in which the employee was unaware of the prohibition against the use of travel agents. Discussion Such an exception does exist. Section 301-3.4(b)(2)(ii) of the Federal Travel Regulation (FTR) provides that: The infrequent traveler, unaware of the general prohibition against the use of travel agents, who inadvertently purchases transportation with personal funds from a travel agent without the required advance administrative approval, may be granted an exception to the preclusive provision on a one-time basis and may be paid for the travel costs incurred not to exceed the cost which would have been properly chargeable to the Government if the transportation service had been purchased directly from the carrier. In such cases, the traveler will be advised that recurrence of such use of travel agents will result in denial of reimbursement unless it can be demonstrated that the traveler had no alternative. 41 CFR 301-3.4(b)(2)(ii) (1996). The absence of a similar provision in the JTR does not prevent DFAS from granting an exception under this section of the FTR. Because the FTR is issued under delegation from the Congress, it is a "legislative rule" which has special weight. The JTR, issued without statutory imprimatur, merely explains and implements the FTR. Thus, in cases in which a provision of the JTR is in conflict with the FTR, we will apply the FTR, except where a particular JTR provision implements a statute which is specific to the Department of Defense and, thus, is not reflected in the FTR. C. Ray Taylor, GSBCA 13688-TRAV (Jan. 13, 1997). Decision The claim is GRANTED. __________________ ROBERT W. PARKER Board Judge